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Mobile Help

Guides for using QIX Auto on mobile and tablet devices

Install QIX Auto

Android (Chrome)

  1. 1Open QIX Auto in Chrome
  2. 2Tap the menu (three dots) in the top right
  3. 3Tap "Install app" or "Add to Home screen"
  4. 4Confirm the installation

iPhone / iPad (Safari)

  1. 1Open QIX Auto in Safari
  2. 2Tap the Share button (square with up arrow)
  3. 3Scroll down and tap "Add to Home Screen"
  4. 4Tap "Add" to confirm

Desktop (Chrome/Edge)

  1. 1Open QIX Auto in Chrome or Edge
  2. 2Click the install icon in the address bar
  3. 3Click "Install" to confirm
Enable Notifications

All Browsers

  1. 1Go to Settings > Mobile Operations
  2. 2Tap "Enable Notifications"
  3. 3Allow notifications when prompted
  4. 4Choose which notification categories you want to receive
Enable Camera

All Browsers

  1. 1When a camera action is used, your browser will ask for permission
  2. 2Tap "Allow" to grant camera access
  3. 3If denied, go to your browser settings to re-enable
  4. 4On iOS Safari: Settings > Safari > Camera > Allow
Enable Microphone

All Browsers

  1. 1When a video call or audio action is used, your browser will ask for permission
  2. 2Tap "Allow" to grant microphone access
  3. 3If denied, go to your browser settings to re-enable
Work Offline

All Browsers

  1. 1Inspection drafts, notes, and photo captures are saved locally when offline
  2. 2A banner will show "You're offline" when disconnected
  3. 3Items will sync automatically when you reconnect
  4. 4Actions like payments and approvals require an internet connection
Resolve Failed Sync

All Browsers

  1. 1Go to Settings > Mobile Operations
  2. 2Check the "Sync Status" section for failed items
  3. 3Tap "Retry" on the failed item
  4. 4If it continues to fail, check your connection or contact support
Update the App

Installed PWA

  1. 1Close all QIX Auto tabs and reopen
  2. 2The app will check for updates automatically
  3. 3If an update is available, a button will appear in Mobile Operations
  4. 4Tap "Apply Update" to install the latest version
Scan Barcodes

All Browsers

  1. 1Barcode scanning uses your device camera
  2. 2Grant camera permission when prompted
  3. 3Position the barcode within the scan area
  4. 4If scanning fails, tap "Manual Entry" to type the code
Capture Signatures

All Browsers

  1. 1Signature capture works with touch, stylus, or mouse
  2. 2Draw your signature in the designated area
  3. 3Use Undo, Redo, or Clear to correct mistakes
  4. 4Tap "Confirm" to submit your signature
Revoke a Device Session

All Browsers

  1. 1Go to Settings > Mobile Operations
  2. 2Find the device in "Device Sessions"
  3. 3Tap "Revoke" to sign out that device
  4. 4Use "Revoke All Other Sessions" to sign out everywhere except this device
Report a Mobile Problem

All Browsers

  1. 1Go to Settings > Mobile Operations
  2. 2Tap "Refresh Diagnostics" to capture your device state
  3. 3Go to Help > Support and describe the issue
  4. 4Include any error messages you saw