Help Center
Find guides, tutorials, troubleshooting tips, and answers to common questions.
Browse by Category
Getting Started
Set up your business and launch your website
Account and Business Setup
Configure your business profile and settings
SiteBuilder
Build and customize your website
Shop Builder
Operate your automotive shop
ShopBuilder Pro
Advanced shop operations
QIX Connect
Data import and migration
Customers and Vehicles
Manage customer and vehicle records
Fleet Management
Manage fleet accounts and vehicles
Employees and Workforce
Manage staff and roles
Inventory and Purchasing
Parts, vendors, and purchase orders
Subscription and Billing
Plan management and billing
Security and Permissions
Access control and security
Troubleshooting
Common issues and solutions
Popular Articles
Mobile and PWA Troubleshooting
Common mobile and PWA issues and their solutions.
Refresh or Update the Installed PWA
How to check for updates and refresh the installed PWA.
Reconnect After Going Offline
How to sync offline changes and resolve conflicts when you reconnect.
Use Offline Features
What works offline and what requires an internet connection.
Upload Photos From a Mobile Device
How to take and upload photos for work orders, inspections, and customer records.
Configure Microphone Permission
How to grant microphone access for voice notes and future video calls.
Still need help?
Contact our support team and we'll get back to you.