Mobile and PWA Troubleshooting

PWA Will Not Install

• Use Safari on iOS (not Chrome)
• Use Chrome on Android (not other browsers)
• Ensure you are logged in before installing
• Clear browser cache and try again

PWA Opens in Browser Instead of Full Screen

• Remove and reinstall the PWA
• Ensure you are using the PWA icon, not a browser bookmark

App Loads Slowly

• Check internet connection speed
• Clear browser/PWA cache
• Close other apps to free memory
• Try a different network

Data Not Loading

• Check internet connection
• Pull down to refresh
• Log out and log back in
• Clear cache and reopen

Cannot Take Photos

• Check camera permission in device settings
• Ensure no other app is using the camera
• Restart the browser or PWA

Offline Actions Not Syncing

• Ensure you are connected to the internet
• Go to Settings → Mobile → Sync Status
• Select Sync Now
• Review and retry failed actions

Push Notifications Not Working

Push notifications are not yet available in QIXAuto. In-app and email notifications work normally. This is a known limitation.

Still Having Issues?

Contact support with: device type, browser or PWA, OS version, description of the issue, and steps to reproduce.