Operational capabilities
Appointments
Schedule and manage appointments
Customers & Vehicles
Track customer and vehicle records with full service history
Estimates
Create detailed estimates with line items and online approval
Work Orders
Manage work orders with tasks, labor, and parts tracking
Technicians & Dispatch
Assign technicians and coordinate dispatch
Inspections
Digital multi-point vehicle inspections
Invoicing & Payments
Create invoices and accept online payments
Inventory & Purchasing
Track parts, manage vendors, and create purchase orders
Fleet Operations
Fleet-level tracking and multi-location support (Enterprise)
Reporting
Operational reports and analytics
Why Shop Builder?
- Complete operational system of record
- Connected from estimate to payment
- Technician mobile workflow tools
- Inventory with cost tracking
- Vendor and purchase order management
- Launch readiness validation built in